FAQ

What's the best way to reach you?

Please send us an email to hallo@kings-rebels.com - we will get back to you as soon as possible

What size do I need for my child?

It is best to measure the feet with a ruler. Behind our sizes you will always find the information in cm.

Newborn - 9cm

3 months - 10cm

6 months - 11.5cm

12 months - 13cm

18 months - 14cm

24 months - 15cm

How much does the shipping cost?

The costs for shipping within Germany are 4.95 euros.

For shipping within Europe you pay 5.95 euros.

For international shipping we charge 20 euros shipping costs.

How long does it take for the booties to be shipped?

We ship daily from Monday to Friday. As a rule, the booties will be with you after 1-2 working days. If you live in another European country, it will take about 5 working days for the booties to be with you.

Unfortunately, I wasn't able to pick up my package from the station in time. What's next?

As soon as we receive the package again, we will be happy to send it to you again. However, we have to calculate the shipping costs again.

Can I return the booties?

Of course you can send the booties back to us if they are not needed.

You go to the following address:

Kings Distribution Ltd

Kings & Rebels

Venloer Str. 703 (in the courtyard)

50827 Cologne

Our customers always pay for the return costs themselves - also to counteract the flood of parcels and to do something good for the environment.

We recommend sending the package in such a way that it can be tracked.

Please enclose a note on which you write your name and the invoice number.

As soon as we have received it, we will refund you the amount.

Can I exchange the booties for a different size?

For logistical reasons, we cannot offer a direct/classic exchange.

If you like the booties but don't fit, for example, or you would like a different color, please proceed as with a return.

We will reimburse you for the cost of the first shipment.

At the same time, you can simply place a new order in our shop.

Where are the booties produced?

Kings&Rebels has set up its own production in the heart of Bogota.

We now employ more than 20 people there.

All booties are manufactured there in their own factory in order to create sustainable jobs, ensure high quality and guarantee environmentally friendly production.

What is the difference between the collections?

The difference between the different collections are the materials.

The booties from the fleece collection are made of fleece on the outside and pure cotton on the inside.

The booties from the Gamuza collection are made of vegan synthetic leather on the outside and the inner lining is made of soft fleece.

The booties from the Cotton collection are made from 100% cotton.

All collections can be worn all year round. For autumn/winter, however, we recommend the booties from the Gamuza or Fleece collection. Both keep the little feet cuddly warm.

become a dealer?

Feel free to contact uta@kings-rebels.com